To get started, select your issue and click continue. Due to COVID-19 restrictions, Roku is not currently offering live chat support, but you can still get support via an email form or video chat apps. You can visit the website on your computer or mobile device at. The Roku customer support website is the official platform for getting assistance. In this article, we'll explain how to contact Roku for customer support and provide some helpful tips. If you are experiencing any issues with your Roku, there are various ways to get in touch with their customer support team. If the support site fails to help you, Roku's support team is available on Twitter Monday through Friday from 9AM to 5PM PT or you can watch the Roku Tips and Tricks channel on your Roku Home Screen. Additionally, you can utilize the page to find common solutions to issues similar to yours, as well as receive assistance from other Roku users with similar experiences. This may direct you to a form you can use to get help over email. If you're experiencing a technical support scam or an account issue, simply answer a few questions on Roku's support page about setting up or using your Roku device.
However, there are still ways to get the help you need from Roku. As of early 2020, Roku's support team can no longer be contacted via telephone or live virtual video chat apps on smartphones, tablets, desktops, or laptops for additional assistance.
